Privacy Policy

Last updated: January 1, 2024

Our Commitment to Your Privacy

At SpinVillage Canada, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We comply with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address)
  • Age verification information (to ensure 18+ compliance)
  • Device and browser information
  • IP address and location data (for Canadian residency verification)
  • Game preferences and usage statistics
  • Communications with our support team

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • Click-through and other usage data

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our gaming services
  • To verify that you are 18 years of age or older
  • To confirm Canadian residency where required
  • To personalize your gaming experience
  • To communicate with you about our services
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of SpinVillage Canada, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice to users)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and employee training
  • Incident response procedures

5. Your Rights and Choices

Under Canadian privacy law, you have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your information in a portable format
  • Withdrawal of Consent: Withdraw consent for certain uses of your information
  • Complaint: File a complaint with the Privacy Commissioner of Canada

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

7. Age Restrictions

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@spinvillagecanada.com

Subject Line: Privacy Policy Inquiry

Response Time: We will respond to privacy-related inquiries within 30 days

Your Privacy Matters

We are committed to maintaining the highest standards of privacy protection for all Canadian users. Your trust is important to us, and we work hard to earn and keep it every day.